Product Manager with a decade of full-stack engineering depth, specializing in enterprise AI integration for mission-critical government systems. I ship human-in-the-loop agents and LLM-powered workflow automation — bridging model performance, system scalability, and ISO 27001/27701 compliance into measurable business outcomes. Currently own the product strategy for Taiwan's leading official document system serving 300+ organizations.
Experience
- Strategy & Growth: Own the roadmap for Taiwan's #1 Official Document System (60% market share), more than doubling annual product revenue.
- AI Leadership: Architected and shipped Agentic AI capabilities — RAG-driven drafting, ML routing with 85–95% accuracy — into regulated, on-premise environments for 400+ government and enterprise clients.
- Execution: Lead 10+ cross-functional members, balancing deep enterprise customization with long-term platform scalability and ISO 27001/27701 compliance.
- Productization: Orchestrated AI Research, Engineering, and Presale teams to embed LLM/NLP-driven document generation into the core product, converting R&D prototypes into shippable features.
- SaaS Architecture: Directed secure Azure-based SaaS platform (VITAL-OD), expanding the customer base to NGOs, NPOs, and smaller agencies with ~50 new organizational subscribers per year.
- Technical Architecture: Designed modular systems using Domain-Driven Design (DDD) and implemented the platform's first AI-powered semantic search using OpenSearch and vector embeddings.
- Security & DevOps: Built full DevSecOps pipelines (SAST/DAST/SCA) and delivered TW-FidO digital signature and encrypt/decrypt features for compliance.
- Built a browser-based WYSIWYG editor for regulation-compliant official documents — now the core editing experience for 300+ organizations and sold standalone to external clients.
- Add first AI feature ML recommendation to the product (2019), expanding AI capabilities within the platform. Full-stack delivery across .NET, SQL Server, TypeScript, and Kendo UI.
Featured Projects
SPEED — Product Manager
Enterprise document workflow platform — Taiwan's market leader for official inter-agency correspondence, approval routing, and document digitization.
300+ org clients · 60% market share · 2× revenue growth · ML routing 85–95% accuracy
VITAL-OD — Product Manager
Cloud-native SaaS edition on Azure with free-trial-to-subscription model, automated email-to-system OCR ingestion, and multi-tenant architecture.
~50 new org subscribers/year · Expanded to NGOs, NPOs, small agencies
Skills
- Product Strategy
- System Design
- PRD / Spec Writing
- AI Agent Design
- LLM / RAG
- Agile / Scrum
- DevSecOps
- DDD
- .NET
- TypeScript
- SQL Server
- Azure
- Docker
- OpenSearch
Education
National Taiwan University 2014
Bachelor's degree, Plant Pathology and Microbiology
Certifications
- AZ-104, AZ-204, SC-900, DP-300 Microsoft
- Certified in Cybersecurity ISC2
- Cybersecurity Professional Certificate V2 Google
- Certified ScrumMaster Scrum Alliance
- TOEIC Gold Certificate
- JLPT N3